Shipping policy
Thank you for shopping with Adapt3D. We aim to process and ship your orders as quickly as possible.
Order Processing Times
As many of our products are custom-made or manufactured to order, processing times may vary. Most orders are processed within 1–5 business days before dispatch.
Shipping Methods & Delivery Times
Shipping times vary depending on your location and shipping method selected at checkout. Once your order has been dispatched, delivery timeframes are determined by the shipping carrier.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated. Any free shipping promotions will be clearly displayed on product pages or at checkout.
Tracking Information
Where tracking is included, customers will receive tracking information once their order has been dispatched.
Custom Orders
Custom-made products may require additional manufacturing time. We will contact you if there are any significant delays.
Incorrect Shipping Information
Customers are responsible for ensuring shipping details are correct at checkout. Adapt3D is not responsible for delays or losses caused by incorrect address information supplied by customers.
Lost or Damaged Parcels
If your parcel arrives damaged or appears lost in transit, please contact us as soon as possible so we can investigate with the shipping provider.
International Shipping
International shipping may be available on selected products. Customers are responsible for any import duties, taxes, or customs charges applicable in their country.
Contact Us
For any shipping questions, please contact us through our website contact form or email.